1:1 Group & Programmes Terms & Conditions

Terms & Conditions

1. Programme Overview

The Confident Voice, Speak to Lead & Mastery Programme are public speaking and confidence programmes delivered live online via Zoom. By booking a place and making payment you agree to the terms set out below.

For further information on specific course details please refer to Appendix A below.

2. Booking & Payment

  • Full payment is required to secure your place on the programme.

  • Places are allocated on a first come, first served basis upon receipt of payment.

  • You confirm that you are booking by choice and that payment does not create financial hardship for you.

3. Cancellations & Refunds

  • Cancellations made for all programme are non-refundable.

  • Rescheduling of private sessions must be made more than 24 hours before the session time or it will be counted as a missed session.

  • If you are unable to attend a session, a catch-up resource may be provided at the facilitator's discretion, but no partial refunds will be issued.

4. Delivery & Technical Requirements

  • Sessions are delivered online via Zoom.

  • Participants are responsible for ensuring they have a stable internet connection and a suitable device for the duration of each session.

  • Kate McGrath Communications reserves the right to reschedule a session in the event of unforeseen circumstances. Participants will be given as much notice as possible.

5. Confidentiality & Conduct

  • Participants agree to respect the privacy and confidentiality.

  • Participants agree to engage respectfully with the facilitator and other group members at all times.

6. Recording

  • Sessions may be recorded for training purposes only. Recordings will not be shared with participants, publicly or used for marketing without your explicit consent.

7. What You Can Expect From Me

  • To come prepared to every session and give my full attention to you.

  • To act as your accountability partner and supporter, offering feedback, guidance and encouragement.

  • To consistently, and supportively, push you outside your comfort zone.

8. What I Ask Of You

  • Show up on time, prepared, and free of distractions.

  • Make your best effort to complete any action steps between sessions.

  • Be open to new ideas and willing to stretch and grow.

  • Raise any questions or concerns as they arise, so we can address them together.

9. Support

For technical support or general queries, please contact info@katemcgrathcommunications.com. Email is best suited to brief, general questions; anything requiring longer discussion will be addressed during your next session.

10. Confidentiality

I treat all information you share with me during the programme as confidential and will not disclose it to anyone else without your consent.

11. Intellectual Property

All programme content and materials remain the intellectual property of Kate McGrath Communications. They are provided for your individual, personal use only. You may not copy, share, sell, distribute, or otherwise reproduce any part of the materials for commercial use without my prior written permission.

12. Disclaimer

Programme materials are provided for informational and educational purposes only, as self-help tools. No guarantees are made as to specific results, as outcomes depend on many factors including individual effort. Nothing in this programme constitutes medical, mental health, legal, or financial advice; please consult the relevant professional for guidance specific to your situation.

14. Termination

Either party may terminate this agreement by providing at least 3 days' notice by email. Any fees for services already provided remain payable. Terms relating to Intellectual Property and Confidentiality survive termination.

15. Contact

Kate McGrath | info@katemcgrathcommunications.com | 00353851142686

Appendix A:

1. The Confident Voice

All sessions must be completed within two calendar months of the programme start date.

2. Speak to Lead Small Group

All sessions must be attended within the course you have booked into.

3. Kate McGrath Communications Mastery Group

You have six calendar months from your start date to complete your five sessions. If any sessions remain unused after this period, your contract will end and a new contract will be required to continue.